Midlands Primary Care School

A new digital handbook for healthcare support workers (HCSWs) has been developed by NHS England eLearning for healthcare in partnership with the London region HCSW programme team.

The handbook serves as a ‘one stop shop’ of resources that are relevant to existing and future HCSWs. It captures many areas of the HCSW's journey including applying for a HCSW role, Care Certificate, career development, skills and “day in the life of" videos to showcase all the opportunities a HCSW can work in. 

There is also a support section which signposts learners to further information such as raising concerns, health and wellbeing, and buddying.

The resource is aimed at HCSWs, people interested in a HCSW role, HCSW leads in Trusts, nursing leads and educational leads.

For more information and to access the handbook, please visit the HSCW Handbook programme page.