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Practice Manager

There are various resources available to Practice Managers, please see below some useful links. This is by no means a comprehensive list and please send us additional resources that you feel would be helpful to add:

Health Careers Website

Relevant training courses for practice managers are offered by AMSPAR and the IHM. You'll find brief details of both on the page below with links to further information.

Training and development (practice management) - 


Practice Managers Association

“The PMA is the representative body for all managers and non-clinical workers across the Health and Social Care sectors. We provide both professional recognition and professional development support.”

The PMA is an approved centre for City & Guilds and the Institute of Leadership and Management and offers a range of workshops, masterclasses and diplomas -



Thornfields is a First Practice Management training provider and nationally accredited by the Institute of Leadership and Management (ILM).


ILM Primary Care Courses

Primary Care Network Training


Primary Care Commissioning

“PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.”

Leadership development training

People and teams training and development


Provider development

PCN development support


Practice Index

Practice Index is the UK’s leading provider of support and services to GP Practice Managers. Our forum, resources, eLearning, and training make PM’s lives a little easier! 

  • Practice Index PLUS - Includes access to over 800 policies and procedures.
  • Practice Index Learning - Includes eLearning, Virtual Learning and Masterclass courses
  • Practice Index Training - Bespoke, engaging courses designed for the modern GP practice, delivered by expert trainers.
  • Practice Index HUB - The back-office GP practice solution that keeps on growing.


The Institute of General Practice Management (IGPM)

The Institute of General Practice Management (IGPM) was formed by four working Practice Managers. We are recognised as the professional body that represents all managers working within general practice in the United Kingdom. Become a member here (

Contact us

If you’d like more information or to speak to someone from our Training Hub team, visit our contact us page or email.