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Triage Training

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About the course

Half day training sessions that allow delegates to learn about triage and the basics of how it is done.

Course Content

  • Telephone consultations:
    • risks and benefits
    • what makes a good consultation?
  • Communication skills for telephone encounters
  • Patient ideas, concerns, and expectations
  • Hints and tips for remote assessment
  • Red flags, management plans, and safety netting.

Entry Requirements

Clinicians working in primary care who are required to triage patients.

Useful Resources/Links

Administrative triage using digital tools in General Practice - elearning for healthcare (

Next steps

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to express your interest, enquire about funding and next planned delivery or intake.


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Contact us

If you’d like more information or to speak to someone from our Training Hub team, visit our contact us page or email.